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Morocco Country Report

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  • Published Date: November 2016

A comprehensive overview of the cards, payments and consumer banking market in Morocco.


  • Morocco's retail banking infrastructure has improved strongly in recent years.
  • The number of bank branches, ATMs and POS terminals increased by 74 per cent, 58 per cent and 59 per cent respectively.
  • The central bank has instituted a series of three-year strategic plans to enhance financial inclusion in the country. The banked population stood at around 68 per cent at the end of 2015, an increase from 47 per cent in 2009.
  • The current strategic plan, covering 2016-2018, focuses on reinforcing customer protection, developing competition among banks and formulating strategies to adapt to the digital revolution in the banking sector.
  • In January 2015, the Moroccan government approved legislation to allow local and foreign banking institutions to set up full-fledged Islamic banks in the country.
  • Mortgage loans account for over 80 per cent of consumer credit outstandings; Morocco has one of the most diverse and advanced housing markets in the region.
  • Credit card outstandings have drastically declined, from $68 million in 2009 to $16 million at the end of 2015, as consumer preferences have shifted to other forms of lending products such as personal loans, consumer durable loans and overdrafts.
  • Limits on overseas spending have constrained the development of the Premium credit card segment in Morocco, while a cap on APRs limits interest income.
  • Debit card penetration is estimated to surpass 40 per cent in 2016. Over 90 per cent of debit card use is at the ATM.
  • Visa is Morocco's leading network in both the credit card and debit card markets.
  • CMI, a bank-owned company, operates the country's domestic debit network and is the country's single merchant acquirer.

Morocco Payments Research | Report Contents

Key topics
The economy
Retail banking
Consumer finance market
Cards market
Profit pool
Pricing and enhancements
The networks: credit cards
The networks: debit cards
Merchant acquiring and processing
Online acquiring
Regulatory and other cards market information

Appendix I: Demographics

  • Population metrics
  • Ownership of key consumer goods
  • Internet usage by population

Appendix II: The economy

  • Major economic indicators

Appendix III: Retail banking

  • Major retail banking indicators
  • Banking/infrastructure penetration
  • Retail banks key metrics
  • Retail banks profit & loss metrics

Appendix IV: Consumer finance market

  • Consumer credit outstandings and indebtedness
  • Consumer credit outstandings by product

Appendix V: Cards market

  • Credit card numbers
  • Total credit card metrics
  • Consumer credit cards metrics
  • Commercial credit cards metrics
  • Credit cards profitability Indicators
  • Debit card numbers
  • Debit cards metrics

Appendix VI: E-money

  • Prepaid/e-money cards metrics

Appendix VII: Profit pool

  • Profit pool

Appendix VIII: Pricing and enhancements

  • Card pricing and enhancements

Appendix IX: The networks: credit cards

  • Networks' credit card market shares
  • Networks' credit card numbers
  • Networks' credit card billed volume
  • Networks' number of credit card transactions
  • Networks' average credit card transaction value
  • Credit card interchange fees by network

Appendix X: The networks: debit cards

  • Networks' debit card market shares
  • Networks' debit card numbers
  • Networks' debit card billed volume
  • Networks' number of debit card transactions
  • Networks' average debit card transaction value
  • Debit card interchange fees by network

Appendix XI: Card issuers

  • Key credit card issuers market shares by credit card numbers
  • Key issuers market shares in credit card outstandings
  • Key debit card Issuers market shares by debit card numbers

Appendix XII: Merchant acquiring and processing

  • Merchant acquirer credit card market share
  • Credit card merchant service charges
  • Merchant acquirer debit card market share
  • Debit card merchant service charges
  • Credit card issuer/issuing processor relationships
  • Credit card acquirer/acquiring processor relationships
  • Credit card issuing processor market shares by card numbers
  • Credit card acquiring processor market shares by the number of POS transactions

Appendix XIII: Online acquiring

  • Online merchant acquirer market share


Verisk financial reports include detailed market and competitor intelligence on payments cards, e-money, acquiring, retail banking, and consumer credit in Africa. Analysts use primary and secondary source data and conduct in-depth interviews with senior industry executives and Africa finance experts.

See more Africa Country Reports or explore the full range of cards and payments reports available for 72 markets worldwide.

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