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Angola Country Report

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  • Published Date: December 2017

A comprehensive overview of the cards, payments and consumer banking market in Angola.


  • Angola's economy has suffered due to the oil price slump in recent years. Reduced export revenues have led to a depreciation of the country's currency, a shortage of foreign currency in the market and a fall in consumer spending power.
  • Angola has a competitive banking market with the top four banks accounting for half of total assets. However, just a third of adults in the country has a bank account.
  • Consumer credit is relatively underdeveloped with the average debt per household standing at just $550 at the end of 2016.
  • The credit cards market is still in its infancy in Angola; there were just four credit cards per 100 adults at the end of 2016.
  • The number of POS terminals more than doubled between 2013 and 2016; however, acceptance infrastructure remains concentrated in the capital city, Luanda.
  • Visa, accounting for over 99 per cent of cards in issue, has a virtual monopoly in the credit cards market.
  • Multicaixa dominates the Angolan debit cards market, representing about 92 per cent of total debit cards in circulation and 97.5 per cent of total debit card billed volume in 2016.
  • Banco de Fomento Angola (BFA) and Banco BIC are the leading credit card issuers in Angola, with a combined market share of over 50 per cent in 2016.
  • Empresa Interbancária de Serviços (EMIS) is the sole issuing processor of bank cards in Angola and is also the sole acquiring processor.
  • The central bank, Banco Nacional de Angola (BNA), is the majority shareholder in EMIS with banks such as BFA, Banco de Poupança e Crédito (BPC), Banco BIC and Banco Angolano de Investimentos (BAI) holding smaller stakes.

Angola Country Report Table of Contents

Research summary
The economy
Retail banking
Consumer finance market
Cards market
Profit pool
Pricing and enhancements
The networks: credit cards
The networks: debit cards
Merchant acquiring and processing
Online acquiring
Regulatory and other cards market information

Appendix I: Demographics

  • Population metrics
  • Ownership of key consumer goods
  • Internet usage by population

Appendix II: The economy

  • Major economic indicators

Appendix III: Retail banking

  • Major retail banking indicators
  • Banking/infrastructure penetration
  • Retail banks key metrics
  • Retail banks profit & loss metrics

Appendix IV: Consumer finance market

  • Consumer credit outstandings and indebtedness
  • Consumer credit outstandings by product

Appendix V: Cards market

  • Credit card numbers
  • Total credit card metrics
  • Consumer credit cards metrics
  • Commercial credit cards metrics
  • Credit cards profitability Indicators
  • Debit card numbers
  • Debit cards metrics

Appendix VI: E-money

  • Prepaid/e-money cards metrics

Appendix VII: Profit pool

  • Profit pool

Appendix VIII: Pricing and enhancements

  • Card pricing and enhancements

Appendix IX: The networks: credit cards

  • Networks' credit card market shares
  • Networks' credit card numbers
  • Networks' credit card billed volume
  • Networks' number of credit card transactions
  • Networks' average credit card transaction value

Appendix X: The networks: debit cards

  • Networks' debit card market shares
  • Networks' debit card numbers
  • Networks' debit card billed volume
  • Networks' number of debit card transactions
  • Networks' average debit card transaction value

Appendix XI: Issuers

  • Key credit card issuers market shares by credit card numbers
  • Key issuers market shares in credit card outstandings
  • Key debit card Issuers market shares by debit card numbers

Appendix XII: Merchant acquiring and processing

  • Merchant acquirer credit card market share
  • Credit card merchant service charges
  • Merchant acquirer debit card market share
  • Debit card merchant service charges
  • Credit card issuer/issuing processor relationships
  • Credit card acquirer/acquiring processor relationships
  • Credit card issuing processor market shares by card numbers

Credit card acquiring processor market shares by the number of POS transactions


Available for 72 markets, Verisk Financial Research Country Reports deliver invaluable market and competitor intelligence on payments cards, e-money, acquiring/processing, retail banking, and consumer credit. A dedicated team of analysts and researchers use both primary and secondary source data, and conduct in-depth interviews with senior industry executives and experts.

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